We offer free standard shipping on all Australian orders.
Shipping Days: Monday to Friday
Handling Time: 1–3 business days
Transit Time: 3–8 business days
Total Estimated Delivery Time:
Approximately 3–11 business days from the date of purchase.
Please note that delivery times may vary depending on your location and courier performance.
Orders placed after 3:00 PM (AEST) will be processed on the next business day.
We work with Australia Post as our primary delivery partner.
All orders are carefully packed at our facility before being handed over to the courier.
Once your order has been dispatched, you will receive an email with a tracking number.
Tracking updates are available directly through Australia Post using your tracking link.
If a parcel is returned to us due to an incorrect or incomplete address, any additional reshipping fees will be the customer’s responsibility.
Delays may occur due to courier workload, weather conditions, or other external factors.
If your order is delayed beyond the estimated timeframe, please contact us and we will assist you with further tracking.
If your package arrives damaged, please notify us within 7 days.
Send an email to support@glamorymelbourne.com including:
• Photos of the packaging
• Photos of the damaged item
• A short description of the issue
Our team will review the case and offer a suitable solution.
Orders can be cancelled within 24 hours of being placed, provided they have not yet been processed or shipped.
To request a cancellation, please contact us as soon as possible at: support@glamorymelbourne.com
Once an order has been dispatched, it can no longer be cancelled.
For further details, please refer to our Refund Policy.
Store Name: Glamory Melbourne
Email: support@glamorymelbourne.com
Phone: +31 6 40488148 (Call or Text)
Address: 99 Hennessy Road, Wan Chai, Hong Kong Island, Hong Kong SAR
Customer Service Hours: Mon–Fri, 9:00 AM – 5:00 PM (AEST)
30-Day Returns
At Glamory Melbourne, you can shop with peace of mind thanks to our 30-day returns policy. Simply return your items within 30 days.
FREE SHIPPING
We’re offering free shipping throughout Australia.
CUSTOMER SERVICE 5 DAYS A WEEK
If you have any questions, feedback, or concerns about your order, don't worry! Our customer service team is here to assist you.
SECURE PAYMENT
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